Privacy Policy
Metropolitan Smile Design privacy practices and disclosures
Legal Entity and Business Name Disclosure
This website and related services are provided by Tamarac Smile Center LLC, a Florida limited liability company. Metropolitan Smile Design is the registered fictitious name (DBA) of Tamarac Smile Center LLC. All references to Metropolitan Smile Design in this Privacy Policy refer to Tamarac Smile Center LLC operating under its DBA.
Overview
Metropolitan Smile Design is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, contact our office, or receive services from our clinic.
1. Information We Collect
We may collect the following types of information:
Personal Information- Name
- Email address
- Phone number
- Date of birth
- Mailing address
- Insurance information (if applicable)
- Appointment requests
- Payment information
- Medical history
- Dental records
- Treatment information
- X rays, photos, and diagnostic records
- Information you share during consultations
When you visit our website, we may collect:
- IP address
- Browser type
- Device information
- Pages visited
- Cookies and tracking data
2. How We Use Your Information
- Schedule and manage appointments
- Provide dental treatment and services
- Maintain accurate dental, medical, and billing records
- Communicate with you regarding appointments or treatment plans
- Send reminders, updates, or promotions (only with your consent)
- Process payments and insurance claims
- Improve our services and website functionality
- Comply with legal or regulatory requirements, including HIPAA
3. How We Protect Your Information
- Secure electronic record systems
- Encryption and password protection where appropriate
- Limited staff access based on role
- HIPAA compliant data handling
- Physical safeguards within the clinic
Although we take reasonable steps to protect your information, no electronic system or transmission method is completely secure.
4. Sharing Your Information
We do not sell or rent your information. We may share information only with:
- Dental specialists involved in your care (with authorization when required)
- Insurance companies for billing and claims
- Laboratories assisting with dental work
- HIPAA compliant service providers
- Legal authorities when required by law
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt in data and consent, and this information will not be shared with any third parties.
5. Mobile Information Sharing
Mobile phone numbers collected for SMS communications are used solely for appointment related messages, patient communications, and marketing messages when separately consented to. Mobile information is not sold, rented, shared, or disclosed to third parties for marketing or promotional purposes. Mobile data may be shared only with service providers who assist in delivering text messages and who are contractually obligated to protect your information.
6. SMS Opt In and Consent
SMS consent is obtained when users voluntarily provide their mobile phone number through website forms, appointment requests, or contact forms and explicitly select a consent checkbox agreeing to receive text messages. Separate consent options are provided for non marketing messages such as appointment confirmations and reminders, and for marketing or promotional messages.
Text messages are sent only to users who have provided express consent. Consent to receive SMS messages is not required as a condition of receiving dental services. Users may withdraw consent at any time by replying STOP to any message. For assistance, users may reply HELP or contact our office directly. Message frequency may vary. Message and data rates may apply.
7. Your Rights Under HIPAA
- Request a copy of your dental records
- Request corrections to your records
- Request limits on how your information is used
- Request confidential communication
- Obtain a list of disclosures, as permitted by law
- Withdraw consent for non essential communications
8. Cookies and Online Tracking
Our website may use cookies and analytics tools to improve user experience and track website performance. You can disable cookies in your browser settings if you prefer.
9. Marketing Communication
You may receive reminders, updates, or promotional messages by email or SMS only if you have provided consent. You may opt out at any time by replying STOP. For assistance, reply HELP or contact our office directly. Message frequency may vary. Message and data rates may apply.
10. Third Party Links
Our website may include links to external websites. We are not responsible for the privacy practices or content of those websites.
11. Children’s Privacy
We may collect information about minors for dental treatment with parent or guardian consent. We do not knowingly collect information from children without appropriate authorization.
12. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.
13. Contact Us
For questions about this policy or your privacy rights, contact us:
